Mei Foo Sun Chuen - Phase 7 - 1-3 Mount Sterling Mall 美孚新邨7期 - 萬事達廣場1-3號

I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong. Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times. I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc. Extended service like this makes me want to recommend OKAY.com even more!

Thank you so much. I wanted to take a moment to express how truly satisfied I am with the support Kate has provided throughout this process. She has been incredibly organised, consistently kept me informed, and generously shared her expertise and insights on the market. I’ve also really appreciated the way she ensured that communication with all stakeholders remained clear and well understood.

Professionalism. She listened and understood our needs. She provided us with numerous options. She showed she cared. She knows all the areas we wanted to see. She made appointments promptly. She communicated promptly and effectively. She represented our interests. She made referrals to support us. And after we moved in she still connects with us to continue the relationship. I will only recommend Okay.com and of course will always recommend Janis.