Daphne is such a professional perfectionist who I haven’t encountered in a long time. She has been keeping me informed of the progress, any conversations with Tenants, all the way through. She made me feel my property was very desirable throughout and every conversation I had with her was a pleasure. She has our best interests at heart. This was very reassuring and made me feel that you were helping us quickly and efficiently throughout the process. I have to say this has not been my experience with Estate Agents in the past.
4.7 / 5.0
Dorothy recently assisted me with my search for the perfect apartment. This is my first time living in Hong Kong and Dorothy was an exceptional agent with advice, follow up, management of my expectations and negotiations. She really over-delivered and I am very grateful. Upon signing, Dorothy had sorted all my utilities, and there never was a question that was too big or small. Dorothy has also had a sense of fun and great humour through the process. I would not hesitate in recommending Dorothy to any potential customer.
4.6 / 5.0
Regional General Manager of Human Resources
The OKAY.COM experience has been a good one for us.Attitude is a key element in the world of property-that plus immaculate documentation; never more so than in present dull and listless market. Often local (non Central agents) cannot compete in these key areas. I met Lala YEUNG at the flat almost by accident and liked her direct and refreshing manner. Cindy LI briefly also in your office and found her friendly and helpful. I do feel that Helena LAU on account of her direct role was the star performer where she was able to display an almost intuitive talent for firstly quick thinking on her feet with good descriptive prose and secondly breathing new life into a deal that was all but dead! The ability to ‘pivot’ and turn a negative situation around is an instinctive to a rare few. Attention to detail in the documentation and RVD notification without prompting and stage by stage notifications were all good.
The rental achieved is a minor element in this mildly euphoric testimonial.