Lai Chi Kok

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

We were introduced to Chris by a mutual friend and he has delivered everything we had hoped to have when looking for our first apartment in HK. From the first meeting where we outlined our requirements he was diligent and focused in finding the right apartment without wanting us to spend too much time looking at places he knew we wouldn’t like. Chris has been a true professional throughout, always ready with a smile and a good morning. He has worked hard on our behalf and we are grateful to have met him and OKAY.com. We will continue to have him as our partner and recommend both him and OKAY.com to all our friends.

Very professional, well versed on the background of every area and property viewed, selected properties that matched our criteria and Andrea has endless patience with undecided clients. She does not use pressure tactics to force a sale, which is a rare plus and she is always available on her phone.