Mei Foo Sun Chuen - Phase 5-9-11 Nassau Street 美孚新邨5期-9-11 Nassau Street

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben

It was an incredible pleasure to work through this process with Sonam - she made it go from one that I dreaded, to a process I thoroughly enjoyed. As a result of her dedication, enthusiasm, communication, astuteness with respect to our needs and overall kindness that when my daughter and I finally move to Hong Kong next week we will be able to stay at our new home as soon as we arrive. I can only wholeheartedly recommend her further!

I had a great experience with Shirley - she understood what I was looking for in a property instantly and supplied a good amount of leads. She helped to arrange all inspections in one day and I was able to secure the property I wanted the most in a super competitive market - she made the whole process seamless and pain free! Following the signing, she also helped to arrange various utilities connections and touch up of the property. I would highly recommend her service to anyone who’s relocating to HK.