Laguna City-10 麗港城-10

Professionalism. She listened and understood our needs. She provided us with numerous options. She showed she cared. She knows all the areas we wanted to see. She made appointments promptly. She communicated promptly and effectively. She represented our interests. She made referrals to support us. And after we moved in she still connects with us to continue the relationship. I will only recommend Okay.com and of course will always recommend Janis.

It was my first time searching for an apartment in HK, even before my arrival, I got in touch with Rosa through a colleague’s recommendation. Rosa was able to advise me very well remotely and helped me get to know and better understand the rental market in Hong Kong. Throughout the process, Rosa was consistently exceptionally friendly, patient, helpful, and never pushy. I had a very specific neighborhood in mind, one that has relatively few rental apartments and mostly office buildings, which made the “hunt” quite challenging. However, Rosa managed to find my dream apartment exactly in that neighborhood. She supported and took care of the negotiations, handover, and all bureaucratic steps. That was an immense help for me, allowing me to fully concentrate on my new life in HK. Rosa even helped by letting in the technicians and supervising the apartment in my place. I’m more than impressed by Rosa’s professionalism, friendliness, and patience, and I absolutely recommend her 100%.

We have now worked with Sonam on 3 moves, multiple negotiations, rent reductions, stamp duties, and much more, and working with her has always been such a pleasure. She has helped with all aspects of our moves and has always gone above and beyond to close deals for us. This particular move was extremely gruelling, as it took 5 months and about 100 apartment viewings to find the perfect home, but Sonam never gave up! She vetted countless properties, encouraged us to think outside the box, and persisted even when we thought we couldn’t! Furthermore, most agent - client relationships end the day the lease is signed, but Sonam has always stayed in touch to make sure the move went smoothly and helped with things beyond her job scope. I have recommended Sonam to dozens of people and I will continue to do so, because she’s absolutely fantastic at her job. She has great relationships with her clients and landlords, and provides such a positive representation of Okay.com. She is definitely a su