Laguna City-4 麗港城-4

Very good all round, but especially in taking the initiative to select a good range of properties for viewing, including some alternatives to the options I had mentioned in my intro email (one of which I ended up renting).

Dear Josephine, You have been a godsend agent to us. Thank you for the clear communication right at the beginning and working with our schedule, Paris time, HK time. As soon as we touched down, you have organised a few flats for viewing. We really appreciate the care you took to listen to us. I have never come across an agent so organised as you, you always come prepared. When we stubbornly narrowed our focus on the Repulse Bay towers, you delivered to us the perfect property at the right time!

Flo’s knowledge of the HK market was exceptional, so that was first stand out. Secondly, and perhaps more importantly, was her ability to really connect to me - not only to understand our requirements, but the reasons behind those requirements. This meant she provided opportunities we wouldn’t have thought about otherwise.