Granville Building-16 加連威大廈-16

The OKAY.COM experience has been a good one for us.Attitude is a key element in the world of property-that plus immaculate documentation; never more so than in present dull and listless market. Often local (non Central agents) cannot compete in these key areas. I met Lala YEUNG at the flat almost by accident and liked her direct and refreshing manner. Cindy LI briefly also in your office and found her friendly and helpful. I do feel that Helena LAU on account of her direct role was the star performer where she was able to display an almost intuitive talent for firstly quick thinking on her feet with good descriptive prose and secondly breathing new life into a deal that was all but dead! The ability to ‘pivot’ and turn a negative situation around is an instinctive to a rare few. Attention to detail in the documentation and RVD notification without prompting and stage by stage notifications were all good. The rental achieved is a minor element in this mildly euphoric testimonial.

We were so fortunate to find Shirley as our realtor! When we started our apartment hunt, we were new to Hong Kong. Shirley did a great job finding many different options that fit our long list of requirements for a home. She was attentive, got us in quickly to see units and learned what we liked and didn’t like. Shirley went above and beyond with negotiations, paperwork and even set up our utilities. As Westerners, there was so much we didn’t understand about the Hong Kong real estate market. Shirley prioritizes your wants & needs and will find exactly what you’re looking for. We will recommend Shirley to everyone we know in Hong Kong.

Thank you once again, Helena, for all her help which was much appreciated. We will definitely be back in touch with her should we be planning to move again in future!