Festival City - Phase 2 - Tower 5 名城2期 - 盛薈 - 5座

Raegers was polite, punctual, came prepared with client materials, accommodating, friendly and spoke English well.

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

Suk Yin (Shirley) was very warm, friendly and helpful. She provided a number of options for us to look at. She was patient and accommodating with our requests to revisit apartments we liked. She gave gentle reminders of what to look out for and also cared about details that we may have overlooked. It was a pleasure to work with her. I would highly recommend Shirley to my friends.