City One Shatin - Site 4-44 沙田第一城4期-44

Ruby went above and beyond to help me with this transaction. She went out of her way to ensure that my utilities were set up in time. Ruby is the best there is!

Rosie was a delight to work with. As newcomers to Hong Kong, we appreciated how attentively she listened to our housing needs and presented us with well-matched options. She has a strong understanding of the different areas in the city and remained helpful and responsive to our questions even after we had settled into our new apartment.

FIVE STAR SERVICE! Gertrude was absolutely AMAZING! I couldn't have wished for a better agent! I have lived in America, Germany, Sweden, and Denmark, and it is safe to say that Gertrude went far and beyond with what I expect a housing agent to do. In fact, Gertrude was almost more of a relocation agent. Not only did she find me the best fit apartment, she offered concerns on places that she felt were not a safe choice, showed me around my neighbourhood of interest, was flexible with meeting times, provided numerous must-know tips of living in HK, and assisted in securing and setting-up some basic furniture prior to my move in. And, of course, Gertrude was SUPER friendly - absolutely an awesome person. Even after the contract was signed, Gertrude checked in with me multiple times to be sure all was well. I am certain I have missed a few compliments here. I will most definitely return to OKAY for my next flat search, and will request and insist that Gertrude be my guide.