City One Shatin - Site 1-13 沙田第一城1期-13

Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?

Mr. Anil Mohan is very enterprising and goes out of the way to meet the client requirements. We really appreciate his responsiveness and amazing customer service.

Shirley is an excellent real estate agent. She is very professional, responsive and hardworking. She had about 5 places lined up for us in one day. Each one was exactly what we were looking for, within my purchase budget and expected size and style as well. Shirley is very energetic and friendly. We are very thankful for her great price negotiation and definitely recommend her to all my friend good indeed:)