Mei Foo Sun Chuen - Phase 6 - 15-17 Humbert Street 美孚新邨6期 - 恆柏街15-17號

Dear Josephine, You have been a godsend agent to us. Thank you for the clear communication right at the beginning and working with our schedule, Paris time, HK time. As soon as we touched down, you have organised a few flats for viewing. We really appreciate the care you took to listen to us. I have never come across an agent so organised as you, you always come prepared. When we stubbornly narrowed our focus on the Repulse Bay towers, you delivered to us the perfect property at the right time!

Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?

Jayde was a breeze to work with throughout the whole process of searching for and securing an apartment. Right from the start she was efficient and precise when it came to shortlisting apartments. Jayde was always in constant contact with us and would always respond quickly to queries. Jayde found us the perfect home to rent and it definitely showed when our son said one day “thank you mummy I love our new home!” We will only ever work with Jayde in future. Thank you Jayde for your professionalism and hard work.