I am writing to praise and express my appreciation with the work of Dorothy on one of our residential properties on Hong Kong Island. We are a property investment company and we have been working with numerous agents. Dorothy impressed me a lot with her professionalism, efficiency and kind personality. The handover report is done perfectly with all the nicely taken pictures and captured all the necessary information in full details. Her after service follow up really impressed me the most. She helps on whatever she is able to, she replies immediately, I can’t think of any other agents who will do the same as her, thanks Dorothy!
4.9 / 5.0
Kim helped us find our village house following our relocation to Hong Kong. She was extremely responsive and helpfully throughout the entire relocation process – helping us to shortlist properties according to our requirements before the relocation and showing us through many suitable options during our visit. She also helped us understand the locations of the various properties and the pros and cons of each – considerations that we would not have thought of being new to Hong Kong.
We were so impressed with Kim’s service that we have already recommended her to another colleague who is relocating to Hong Kong.
4.6 / 5.0
Corey & Emma Thompson
FIVE STAR SERVICE! Gertrude was absolutely AMAZING! I couldn't have wished for a better agent! I have lived in America, Germany, Sweden, and Denmark, and it is safe to say that Gertrude went far and beyond with what I expect a housing agent to do. In fact, Gertrude was almost more of a relocation agent. Not only did she find me the best fit apartment, she offered concerns on places that she felt were not a safe choice, showed me around my neighbourhood of interest, was flexible with meeting times, provided numerous must-know tips of living in HK, and assisted in securing and setting-up some basic furniture prior to my move in. And, of course, Gertrude was SUPER friendly - absolutely an awesome person. Even after the contract was signed, Gertrude checked in with me multiple times to be sure all was well. I am certain I have missed a few compliments here. I will most definitely return to OKAY for my next flat search, and will request and insist that Gertrude be my guide.