Lala was understood our needs and requirements and she shortlisted apartments well accordingly. She is well organised and detailed from beginning to end. What I really like about her is that she followed on things we asked and responded in a timely manner. Her attitude is always professional and very pleasant to deal with. I have already referred my friends to her who are looking for an apartment. In a nutshell, she is great.
4.9 / 5.0
Ms. Ki Ki LEUNG
劉曉雪
I would like to thank Helena Lau who took the time to listen to my requests and take me around many areas to show me properties! I would like to recommend her for her patience and her great help ! Thank you, OKAY.com and Helena.
4.9 / 5.0
Ms Fabienne Offe
劉曉雪
I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong.
Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times.
I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc.
Extended service like this makes me want to recommend OKAY.com even more!