very helpful, good English, knows her job vey well.
4.6 / 5.0
Ms. Gloria Chow
The OKAY.COM experience has been a good one for us.Attitude is a key element in the world of property-that plus immaculate documentation; never more so than in present dull and listless market. Often local (non Central agents) cannot compete in these key areas. I met Lala YEUNG at the flat almost by accident and liked her direct and refreshing manner. Cindy LI briefly also in your office and found her friendly and helpful. I do feel that Helena LAU on account of her direct role was the star performer where she was able to display an almost intuitive talent for firstly quick thinking on her feet with good descriptive prose and secondly breathing new life into a deal that was all but dead! The ability to ‘pivot’ and turn a negative situation around is an instinctive to a rare few. Attention to detail in the documentation and RVD notification without prompting and stage by stage notifications were all good.
The rental achieved is a minor element in this mildly euphoric testimonial.
4.6 / 5.0
Retired property professional
Ludivine was an excellent listener to us and this is a very good quality as an agent.
She respected our wishes (location, type of flats etc...) and monthly budget. It was very important as we did not want to waste time visiting flats which were not in our range of expectations. We are a couple who is quite busy and appreciate efficiency. She is also very proactive in responding to our questions and helped us to have a smooth installation into our new Hong Kong Home. We highly recommend Ludivine.