I think it’s really important your agents listen to what their clients want and need from a rental property. Having an agent that really understands this saves so much time and is sometimes difficult to find in Hong Kong.
4.9 / 5.0
Ms. Lisa Voyles
Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?
5 / 5.0
We worked with three OKAY.com agents during our home search and want to thank each of them for the high quality assistance they provided. Bjoern, Nora and Soi were amazing to work with. They showed us the many different property options available across Hong Kong. We are especially grateful for the guidance and honest answers they gave us in response to our questions as we tried to best understand the benefits and detriments that we would experience in each location. Their hard work resulted in making our family extremely happy with our choice on the South Side.