Tommy was excellent. One of the best customer facing people I have engaged with. This started when we were introduced while I was in Singapore. He answered my questions promptly, even on weekends. He took time to explain the process and really listened to my criteria on what I was looking for. Each apartment he showed me matched my specifications. I will most definitely recommend working with Tommy.
4.6 / 5.0
Ms. Lanis Janelle YARZAB
Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?
5 / 5.0
Suk Yin (Shirley) truly listens and understands our needs. All her property proposals matched the requirements we put forward (you know, most agents just sell what they want to sell and propose flats way out of the client’s budget!). In the course of confirming the contract, her swift response to our numerous requests and questions, and that all the paper works were decently processed indeed helped relieve our stress of moving home.
After moving in, Shirley closely followed up with us and made sure we were all settled in. Highly recommend Shirley, the most decent property agent we have encountered, and OKAY.com for your flat hunt.