In one word, this is an outstanding experience..Daphne clearly understood my requirements when I explained her in WhatsApp..she showed me 3 properties, exactly matching to my taste, location and budget on a weekend...no time wasted..this tells that how clearly she understood client requirements and needs. In 2 hours, we closed the deal and then onwards she has taken all paperwork very diligent.
In fact she also helped me in negotiating the rent with owner and got best deal for me.. I have seen many real estate agent but certainly I can say that Daphne stands out she is exceptional. Without any doubt and hesitation, I will recommend Daphne to any of my friends and colleagues in future.
Daphne , all the best and keep up your good work. Hope I will get opportunity to refer more people to you in future:)
4.6 / 5.0
Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.
4.9 / 5.0
Flo’s knowledge of the HK market was exceptional, so that was first stand out. Secondly, and perhaps more importantly, was her ability to really connect to me - not only to understand our requirements, but the reasons behind those requirements. This meant she provided opportunities we wouldn’t have thought about otherwise.