Shirley was very professional, proactive and patient with me when I was looking for a property to purchase.
Still remember she called me up right away after she was assigned to help me. During the phone conversation, she would ask me questions about my criteria, told me what I should be looking for in my case and budget. She then sent me a list of property that we would be viewing within a couple of days. During each viewing, she would tell me what I should be checking, small things that she observed and told me the pros and cons of each property.
I’ve learnt a lot of profession tips from Shirley after all the property viewing trips. I really appreciate her sincerity and her help during the entire process.
4.8 / 5.0
From the beginning to completion, Shirley has provided excellent service. She contacted me very quickly after I made the initial request online then followed up with my enquiries and requests diligently. After I told her my requirements, she compiled a huge list of properties in different areas for viewing and even managed to make some last-minute additions and changes. The viewing process was smooth and I was impressed by the standard of properties we saw. We were so impressed we actually put in an offer right away! Even after the contracts were exchanged, Shirley continued to communicate frequently and send over helpful info and advice on logistics. I highly recommend Shirley.
4.7 / 5.0
Winnie & Robert Miles
I’d like to share my experience with Daphne, my housing agent. In short, It was truly pleasant to work with Daphne. She took every effort to help from find flats, check the room status, resolve issues and get the contract done. Actually, I had an issue on the refrigerator in the new apartment which I think it’s caused by miscommunication between landlord and his agents. I never expected this kind of situation so I had no idea how to solve the issue. I was very worried if I could continue the agreement because landlord’s agent was just trying to avoid the situation. But Daphne tried very hard to reach out to the landlord’s agent and solve the issue. She was willing to take the responsibility on what she did nothing wrong and convinced landlord and his agent to share the responsibility.
I moved to the new apartment last week and my family are so happy with new apartment. It would not have been possible to get the TA signed without Daphne’s help. I would like to take this opportunity t