Tommy was genuine and honest throughout the process. He understood what we were looking for and was very trustworthy, very different from some of the other agents we dealt with.
4.8 / 5.0
Mr. Michael CARLISLE
Poonam was very competent and accomodating, both in finding good apartments and in arranging viewings around my busy schedule. She made the otherwise byzantine system of Hong Kong real estate much more manageable.
4.6 / 5.0
Mr. David Broodryk
Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.