Felicity Building 中發大廈

Nicole was great from a communication aspect. She was always in touch and quick to respond.

I’d like to share my experience with Daphne, my housing agent. In short, It was truly pleasant to work with Daphne. She took every effort to help from find flats, check the room status, resolve issues and get the contract done. Actually, I had an issue on the refrigerator in the new apartment which I think it’s caused by miscommunication between landlord and his agents. I never expected this kind of situation so I had no idea how to solve the issue. I was very worried if I could continue the agreement because landlord’s agent was just trying to avoid the situation. But Daphne tried very hard to reach out to the landlord’s agent and solve the issue. She was willing to take the responsibility on what she did nothing wrong and convinced landlord and his agent to share the responsibility. I moved to the new apartment last week and my family are so happy with new apartment. It would not have been possible to get the TA signed without Daphne’s help. I would like to take this opportunity t

I got Shirley as a referral via a coworker, and she mentioned that Shirley is great and very efficient and she will find the apartment for me. And indeed Shirley was very helpful, she listen to my needs and understands the situation and the apartment search. When we visit the first apartment together, it was directly a match. She totally understands what I am looking for, and it was very helpful she is very informative and most important for me is feeling the trust. I much appreciate her transparency and support and the process went very professional and well organized. I definitely will recommend Shirley to my friends and environment. Thank you very much :)!