We were very impressed with Ruby's knowledge of the market, attention to detail and particularly, the time that she took after the sale had completed to ensure that we were able to move in and enjoy the property without any trouble. Usually, the agent is difficult to contact and of no help once they have closed the sale, but Ruby was there all the way through, even to the point of following up days after we had moved in to solve a couple of minor issues. We would certainly recommend Ruby.
4.6 / 5.0
Expat professionals (lived in HK for 20 years)
Soi assisted me in the purchase of a village house in Clearwater Bay. From the very beginning she was helpful and knowledgeable. She was
extremely attentive, taking calls in the evening and on weekends, and
was also very willing to present our thoughts and concerns to the
Vendor in a professional way that moved the whole process forward and
made us feel at ease. Soi was also a pleasure to work with throughout.
I would not doubt to recommend her services.
4.9 / 5.0
I’d like to share my experience with Daphne, my housing agent. In short, It was truly pleasant to work with Daphne. She took every effort to help from find flats, check the room status, resolve issues and get the contract done. Actually, I had an issue on the refrigerator in the new apartment which I think it’s caused by miscommunication between landlord and his agents. I never expected this kind of situation so I had no idea how to solve the issue. I was very worried if I could continue the agreement because landlord’s agent was just trying to avoid the situation. But Daphne tried very hard to reach out to the landlord’s agent and solve the issue. She was willing to take the responsibility on what she did nothing wrong and convinced landlord and his agent to share the responsibility.
I moved to the new apartment last week and my family are so happy with new apartment. It would not have been possible to get the TA signed without Daphne’s help. I would like to take this opportunity t