16 Fung Fai Terrace 鳯輝臺16號

Gertrude was very detailed oriented and patient with us; from arranging picking us up to really listening to our needs and to communicating with the landlord on everything we needed to change and fix up. She is very professional and after having dealing with many property agents.. she knows her stuff inside and out ! I highly recommend her to everyone whose looking for and apt/house.

Andrea is professional, patient, practical and understood our needs in terms of apartment size, layout and location. She provided a good selection of apartments with enough variation to make each apartment attractive enough for viewing. As we've been away from Hong Kong for more than 10 years, the areas and facilites around some pretty much change as well. Apart from showing the apartment to us, she also gave us a lot of useful information as to what can be found in the area around the apartment we're looking at.This is what stood out. After sales service was fantastic as well. Super helpful.

The OKAY.COM experience has been a good one for us.Attitude is a key element in the world of property-that plus immaculate documentation; never more so than in present dull and listless market. Often local (non Central agents) cannot compete in these key areas. I met Lala YEUNG at the flat almost by accident and liked her direct and refreshing manner. Cindy LI briefly also in your office and found her friendly and helpful. I do feel that Helena LAU on account of her direct role was the star performer where she was able to display an almost intuitive talent for firstly quick thinking on her feet with good descriptive prose and secondly breathing new life into a deal that was all but dead! The ability to ‘pivot’ and turn a negative situation around is an instinctive to a rare few. Attention to detail in the documentation and RVD notification without prompting and stage by stage notifications were all good. The rental achieved is a minor element in this mildly euphoric testimonial.