I strongly recommend Helena for her attitude, professionalism, and attention to detail to both people looking for a home or good tenants/buyers. She is definitely the best I have worked with.
As a landlord who has a flat in HK but living elsewhere, having met and worked with Helena to rent out my flat is a wonderful blessing. From day one, she has been super responsive and professional. The process of working with her starts with finding the right tenant. Afterward, she worked around the clock to help with contract arrangement, stamp duty, flat inspection, handover, etc. All of them require smooth communication, a heart for details, and work with time differences (my time zone is 8 hours behind that in HK). Helena is always proactive in attitude and extremely thoughtful in all aspects. She is a natural problem solver who is always ready to go the extra mile to help her clients. That is just such a blessing for me who is trying to overcome challenges managing a flat remotely.
5 / 5.0
Dorothy is an extraordinary professional whose absolute focus is client satisfaction. Prior to seeking her guidance, we juggled four agents and their schedules. Dorothy consolidated a listing based on our priorities and our budget. She was direct and wonderfully well humoured in how she guided us to a shortlist. From that shortlist, we settled on a rental property in a very short period.
Her thorough attention to detail meant that liaising with landlords and agents was easy. Dorothy offers an after-sale service that is first class. She is a problem solver who drives a fine bargain with panache. Thank you, Dorothy.
4.7 / 5.0
Gerard Benfield & Kathleen Ellis
My cooperation with Dorothy from OKAY.com has been exceptionally pleasant and fruitful. In less than a week's time I went from a potential property visit schedule to a signed rental contract. Dorothy helped on everything including all the necessary documentation, communication with landlords and bargaining of the price to a reasonable level. While I was in Europe, she opened accounts at utility companies on my name, and I just had to sign everything at arrival and property handover. She is an excellent agent for a busy expat who does not have a lot of time to invest in search of the perfect apartment. I can definitely suggest her to my friends and colleagues.