A number of things stood out for me working with Melanie: she is friendly, approachable & responsive, she clearly understood our needs and was able to direct us to properties which we ended up loving (to the point of confusion!) and she has impressive knowledge of the HK property market and its nuances, knowledge we heavily relied on in finding a home.
Many thanks Melanie for all your warmth and help. We greatly appreciated it!
4.7 / 5.0
Mr. Desmond Kokse YEGAN
Matthieu got in touch with me a week before I arrived in HK. He carefully selected apartments based on my requirements and designed the routes for viewings so that we could spend our time more efficiently. The preselected properties were nicely printed out in a booklet so that I could take notes at the same time. I have been with some other agencies but this is the most professional one I have ever experienced. During viewings, Matthieu acted not only professionally but also connected with me on a personal level. He accompanied me to the same apartment twice in the same evening just to make sure I would be comfortable with the noise during night time. He also incorporated my feedback so that he could select more options for me. He really heard, valued and prioritised my comments. It was the best apartment hunting experience I have ever had—and I have moved across three different continents in the last two years. You will be in good hands with Matthieu as your agent.
4.8 / 5.0
We are extremely happy with the new flat – Colin was really helpful and I will happily refer [OKAY.com] to my friends going forward.