Flo is incredibly patient, enthusiastic and professional. Her good sense of humor makes every flat viewing a fun adventure. I would unreservedly recommend Flo to anyone looking for a home. Can't wait to see the market come down so I can work with her all over again!
4.6 / 5.0
She was patient, polite and really listed to our needs. Most importantly, she acted quickly! Apparently we got our deposit in 1 hour prior to another possible tenant’s offer. Thanks to Nicole we got the flat we wanted!
4.7 / 5.0
FIVE STAR SERVICE! Gertrude was absolutely AMAZING! I couldn't have wished for a better agent! I have lived in America, Germany, Sweden, and Denmark, and it is safe to say that Gertrude went far and beyond with what I expect a housing agent to do. In fact, Gertrude was almost more of a relocation agent. Not only did she find me the best fit apartment, she offered concerns on places that she felt were not a safe choice, showed me around my neighbourhood of interest, was flexible with meeting times, provided numerous must-know tips of living in HK, and assisted in securing and setting-up some basic furniture prior to my move in. And, of course, Gertrude was SUPER friendly - absolutely an awesome person. Even after the contract was signed, Gertrude checked in with me multiple times to be sure all was well. I am certain I have missed a few compliments here. I will most definitely return to OKAY for my next flat search, and will request and insist that Gertrude be my guide.