Shirley has been incredible with all her hard work and I have not met an agent that has managed to bargain such a great rate for an apartment with 20% off from market. She has been updating me and been very thorough in finding me the right apartment that suits my needs even in challenging times like now. I am so grateful with her help:)
4.9 / 5.0
Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.
4.9 / 5.0
Shirley helped us find the perfect apartment recently in the mid-levels, despite a lot of special requirements for our family. We had taken the help of other agents as well before her, but it was Shirley who was able to nail the search and find one that fit all our criteria. She was constantly on the task and we viewed many apartments with her. She was very professional and able to understand our requests and act as a great liaison between us, the landlord and the landlord's agency. We really appreciate her help in our apartment search and would recommend her wholeheartedly to others as well