She was professional and it was very candid and was not too salesy like most estate agents. Most agents would give up after showing 4 or five options. She worked hard to continue to find best options for us and ultimately we found a place we like. She was patient and I would highly recommend her to anyone else looking.
4.7 / 5.0
Mr. Jeff Chan
The OKAY.COM experience has been a good one for us.Attitude is a key element in the world of property-that plus immaculate documentation; never more so than in present dull and listless market. Often local (non Central agents) cannot compete in these key areas. I met Lala YEUNG at the flat almost by accident and liked her direct and refreshing manner. Cindy LI briefly also in your office and found her friendly and helpful. I do feel that Helena LAU on account of her direct role was the star performer where she was able to display an almost intuitive talent for firstly quick thinking on her feet with good descriptive prose and secondly breathing new life into a deal that was all but dead! The ability to ‘pivot’ and turn a negative situation around is an instinctive to a rare few. Attention to detail in the documentation and RVD notification without prompting and stage by stage notifications were all good.
The rental achieved is a minor element in this mildly euphoric testimonial.
4.6 / 5.0
Retired property professional
We worked with Claire to find our second apartment in Hong Kong and highly recommend her for your apartment searching needs. She was gracious, knowledgeable and went above and beyond - answering all of our questions and helping us through the complexity of the process. She has an amazing knowledge of the Hong Kong market, and after just one meeting, she understood what we were looking for and gave us several great options to choose from that were within our budget and other parameters. On top of it all, she’s also just a fun person to walk around with and makes the experience as stress free as possible.