Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?
5 / 5.0
Dawson was a very efficient, professional and organised agent. Thanks to his knowledge and experience, I was able to find a great flat within two days of my arrival in Hong Kong! He was very quick to arrange a viewing for flats that I screened, and also gave me detailed overview of surrounding area. He could judge and give me feedback on flats which we have reviewed based on my requirements. It was a pleasure to work with him, and I would recommend him to anyone needing a house search in Hong Kong.
4.7 / 5.0
Liza was a pleasure to work with while finding us a new home. Liza listened to our requirements and also raised some relevant questions in relation to our priorities that we hadn’t thought of. From the outset Liza was professional, contactable, honest and easy to deal with. She listened to our concerns and negotiated well on our behalf during communications with landlords. Liza made the process quick, efficient and personal while taking all our family members into account. We will definitely ask Liza to help us again when we next move.