Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?
5 / 5.0
I've worked with Ruby many times and can say in all honesty you won't find a better agent in HK in my opinion. She is highly informed, experienced, organized and effective. So say all my friends who have also worked with her. I think the key is having her accept you as a client because once she does she puts 100 percent into her work for you.
4.7 / 5.0
Thank you once again, Helena, for all her help which was much appreciated. We will definitely be back in touch with her should we be planning to move again in future!