My husband and I just relocated to HK from New York. We were matched with Ruby for our property search, and we could not be happier with her service. Ruby was extremely diligent and professional throughout the entire process, not to mention friendly and pleasant. Because she knew that our top priority was to find something quickly, she lined up a day of 8+ hours of viewings, and we were able to select an apartment from the crop she showed us on the first day. We were impressed that she took so much time with us and was able to arrange so many viewings in one rather long day. Apart from that, we were delighted that Ruby, in many ways, exceeded the expectations of her job. She showed us many more apartments than she “needed” to, recommended additional districts, assisted with our furniture search and was extremely diligent in coordinating with our landlord to expedite the signing of our lease. The fact that Ruby went above and beyond deserves special recognition.
4.6 / 5.0
Stephanie van Eybergen
We worked with Stephanie to buy a village house in Clearwater Bay. We found her to be an amazing agent, the best we have ever dealt with. Stephanie very clearly understood our requirements and worked out a very relevant list of houses for us to view over a number of weekends. She is extremely knowledgeable and provided invaluable advice on issues with the area and the houses we inspected. She acted much more like a trusted friend and consultant rather than an agent. Once we settled on the property, she was great in helping to work out a price and to get an agreement with the vendor. She also helped to advise on a solicitor as well as provide banking contacts for obtaining a mortgage. Even after the sale was finalised she continued to provide great support in helping us set up the house for our move. Stephanie combines a wonderful, warm and engaging personality together with deep professional experience and an unmatched knowledge of the area. We are delighted to highly recommend her.