We were introduced to Chris by a mutual friend and he has delivered everything we had hoped to have when looking for our first apartment in HK. From the first meeting where we outlined our requirements he was diligent and focused in finding the right apartment without wanting us to spend too much time looking at places he knew we wouldn’t like.
Chris has been a true professional throughout, always ready with a smile and a good morning. He has worked hard on our behalf and we are grateful to have met him and OKAY.com. We will continue to have him as our partner and recommend both him and OKAY.com to all our friends.
4.8 / 5.0
Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.
4.9 / 5.0
Dorothy was a real pro from the outset and we could not have been more pleased with her skills as an agent. She found us a great apartment and we were certainly not the easiest clients to deal with. We had a lot of expectations that were soon crushed after looking at over 20 apartments with other agents who did not listen to our needs and showed us places that were of no interest or out of our price range. Dorothy is a very intuitive agent, as well as a very warm and charming person, and she knew right away which places to show us. She was also great with the negotiations and with following up on utilities, keys, etc. once the deal was done. She made navigating the Hong Kong rental market somewhat of a breeze and I would wholeheartedly recommend her to anyone.