Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.
4.9 / 5.0
Max was an absolute pleasure to work with when looking for a property to rent in January 2020! Max made the whole process extremely stress free, she immediately showed me properties that suited my requirements and was always quick to point out the pros and cons of a property which made me feel that she was really working on my side and not just doing the job for commission. Max is extremely well-versed on the HK markets and always acted in a professional manner. As soon as I found a property Max provided all the legal documents in a very timely manner and made the whole process very enjoyable, rather than stressful! I would highly recommend Max to anybody who wants to find their dream place, as Max did for me!