It was a real pleasure to have Heike's expertise to find a flat.
I feel she really understood our needs, which helped us find the flat we needed. Indeed, we didn't lose time in visiting irrelevant places.
I greatly appreciated her patience and commitment in your task and the way she helped us all the way through, from the day she picked me up in a car for the first visits all the way to the fact she came to my place over the weekend to have my wife sign the tenancy agreement!
Thanks for everything, and I will not hesitate one second to give her contact to anyone I know who's looking for a flat!
4.8 / 5.0
I’d like to share my experience with Daphne, my housing agent. In short, It was truly pleasant to work with Daphne. She took every effort to help from find flats, check the room status, resolve issues and get the contract done. Actually, I had an issue on the refrigerator in the new apartment which I think it’s caused by miscommunication between landlord and his agents. I never expected this kind of situation so I had no idea how to solve the issue. I was very worried if I could continue the agreement because landlord’s agent was just trying to avoid the situation. But Daphne tried very hard to reach out to the landlord’s agent and solve the issue. She was willing to take the responsibility on what she did nothing wrong and convinced landlord and his agent to share the responsibility.
I moved to the new apartment last week and my family are so happy with new apartment. It would not have been possible to get the TA signed without Daphne’s help. I would like to take this opportunity t
5 / 5.0
Mr. Jun LEE
Director - Group Digital Platforms and Innovation
Flo was so patient with my search, she really spent time to understand my needs and preferences and was never pushy, unlike the other agents I’ve come across.