Mrs Heike Pfordte made the difference during our home hunting; she simply understood “right away” our needs; most of the real estate agents we found in Hong Kong are mainly focused on on the budget proposed by the client; Mrs Heike understood first of all that we were looking for a new home, not only a place to rent at a certain budget. I have been in Hong Kong for over 12 years and I have rent out many places and get in touch with far too many real estate agents/consultants, but this was the real first time that our criteria were 100% understood at the very first time. Both my husband and I were very impressed by the job done for us by Mrs Heike and our full gratitude goes to her for helping in finding this very nice home for us. She is extremely resourceful, talented and target oriented to the client needs. We absolutely recommend her to other home hunters in Hong Kong.
4.9 / 5.0
From the very first inquiring about availability to her most recent email today finalizing lease agreement and confirming completion of stamp duty, Francesca has proven to be consistently professional, responsive and accommodating while doing so in a friendly and easy going manner. Although most of the time in these situations agents tend to prioritize tenant interests over the landlord, I felt that Francesca was fair and impartial in representing both parties. I appreciated her candor in describing the nature of the tenant in unbiased terms so that I could make the best decision possible without actually having met them. In the end, the information garnered from that discussion regarding the quality of the tenant not only held true, but in fact exceeded my expectations. Needless to say, my experience with Francesca was very positive and yet another reason why Okay.com will be my first point of contact whenever I need help with something real-estate related in the future.