Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.
4.9 / 5.0
Florence is very professional, efficient and has been very helpful. OKAY.com is very lucky to have her as part of their team.
5 / 5.0
Ms. L Chew
Ludivine was an excellent listener to us and this is a very good quality as an agent.
She respected our wishes (location, type of flats etc...) and monthly budget. It was very important as we did not want to waste time visiting flats which were not in our range of expectations. We are a couple who is quite busy and appreciate efficiency. She is also very proactive in responding to our questions and helped us to have a smooth installation into our new Hong Kong Home. We highly recommend Ludivine.