Matthieu got in touch with me a week before I arrived in HK. He carefully selected apartments based on my requirements and designed the routes for viewings so that we could spend our time more efficiently. The preselected properties were nicely printed out in a booklet so that I could take notes at the same time. I have been with some other agencies but this is the most professional one I have ever experienced. During viewings, Matthieu acted not only professionally but also connected with me on a personal level. He accompanied me to the same apartment twice in the same evening just to make sure I would be comfortable with the noise during night time. He also incorporated my feedback so that he could select more options for me. He really heard, valued and prioritised my comments. It was the best apartment hunting experience I have ever had—and I have moved across three different continents in the last two years. You will be in good hands with Matthieu as your agent.
4.8 / 5.0
I thoroughly enjoyed working with Molly. She immediately asked the right questions, quickly grasped my needs and focused her attention on presenting only the best property options, allowing the flat-hunting process to be very time-efficient and smooth. This took a lot of the burden off my shoulders. The subsequent contractual paperwork was handled professionally, and I particularly appreciated that she fought for all the contract terms that I wanted and that she personally made sure that everything in the apartment was working properly. A great asset to any property agency and highly recommended to anyone looking for a home in HK. I will definitely work with Molly on my next property move.
4.8 / 5.0
I am writing to praise and express my appreciation with the work of Dorothy on one of our residential properties on Hong Kong Island. We are a property investment company and we have been working with numerous agents. Dorothy impressed me a lot with her professionalism, efficiency and kind personality. The handover report is done perfectly with all the nicely taken pictures and captured all the necessary information in full details. Her after service follow up really impressed me the most. She helps on whatever she is able to, she replies immediately, I can’t think of any other agents who will do the same as her, thanks Dorothy!