54 Village Road 山村道54號

Sonam is a true professional who actually cares about her clients. It is not just a job for her, she takes a personal interest, as if the property is her own and ensures that the client gets what they want. For example, I had a property that was being rented out to someone who was not a good tenant. Sonam kept in constant touch with me and patiently waited until the old tenancy agreement ended and immediately found me a new tenant. I have no hesitation in recommending her as a reliable and professional property agent.

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben

Personal service at its best - Jayde Pamuk really promoted the flat when it was on the market and always gave feedback when a potential client viewed the property as well as giving her own personal helpful comments. When a tenant was eventually found, the handover process was extremely efficient. Many thanks to OKAY.com and the highly professional Jayde.