Dorothy was a real pro from the outset and we could not have been more pleased with her skills as an agent. She found us a great apartment and we were certainly not the easiest clients to deal with. We had a lot of expectations that were soon crushed after looking at over 20 apartments with other agents who did not listen to our needs and showed us places that were of no interest or out of our price range. Dorothy is a very intuitive agent, as well as a very warm and charming person, and she knew right away which places to show us. She was also great with the negotiations and with following up on utilities, keys, etc. once the deal was done. She made navigating the Hong Kong rental market somewhat of a breeze and I would wholeheartedly recommend her to anyone.
4.7 / 5.0
Licensed real estate agent, Washington, DC
The key to a good property agent is whether you end up with a property you are pleased with, within your budget. We are delighted with what Max found us and that she negotiated the price down to our budget - something she was confident she could do before she showed us the place.
The second aspect to a good property agent is the whether the search and decision process is efficient, speedy, focused on relevant properties, with a wide variety of choices, all within budget and meeting key criteria. Max worked with all four of our family - including two teenagers - so that in the short time available, we got a good idea of the choices we had. In the end we were left with two places so attractive that our problem was losing the attractions of one for another even better.
Max also handled the admin., transfers and handover as smoothly as you like.
5 / 5.0
Jamie and Diana Cawley
We recently moved house within Clearwater Bay and approached Kim to help source an appropriate property for our large family. From the outset Kim was friendly, easy to approach and instantly available when we texted or called with queries. She was prompt in finding suitable properties for us to view and we had the impression she was being very honest with us, an unusual trait with many other real estate agents. It was something we very much appreciated. Every query we had, from selecting the property, to second viewings, to questions about appliances and so forth, was promptly and professionally dealt with. She ensured the whole signing process ran incredibly smoothly despite us being abroad at the time we were trying to prepare cheques and finalize paperwork. She really went above and beyond the call of duty and we are very grateful to her for all her tireless efforts. We wouldn't hesitate in using Kim and OKAY.com again.