Nina showed us several potential places upon our first exploratory trip to Discovery Bay, quickly learning what we, as newbies to Hong Kong, found important in a potential apartment. In the 6-month period between our visit and effective move, Nina informed us on all available premises that met our standards - with each proposition being a real potential hit. As we have two young children we were unable to fly back out to HK to sign the rental contract but Nina helped us through all the formalities while we were on the other side of the world - including a real-time video tour for our final selection. When arriving in Discovery Bay, we had more assistance than one could imagine, the water, gas and electricity were arranged, and Nina was awaiting us with her super golf cart to help us get our luggage to the apartment. Even today, 4 months later, Nina is still there for us in case there are any issues. She has been a real force that takes the headache out of moving.
4.8 / 5.0
Jan and Cindy
Having recently moved to Hong Kong, we were slightly apprehensive to begin the property hunt given the anecdotal feedback we had received from friends about a search taking many weeks and the potential poor quality properties we would see. Claire made the entire process very simple, she clearly has a solid understanding of the market as she was able to tailor quality properties to match our specific requirements and budget. Claire also made sure she was flexible and able to accommodate our time slots and took the time to answer all of our questions any time of day (which as first time Hong Kong renters was invaluable). Claire was extremely professional and we are extremely happy with our new property. Thank you Claire.
4.6 / 5.0
We were very impressed with Ruby's knowledge of the market, attention to detail and particularly, the time that she took after the sale had completed to ensure that we were able to move in and enjoy the property without any trouble. Usually, the agent is difficult to contact and of no help once they have closed the sale, but Ruby was there all the way through, even to the point of following up days after we had moved in to solve a couple of minor issues. We would certainly recommend Ruby.