Miramar Villa-EAST 美麗邨-EAST

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

I got Shirley as a referral via a coworker, and she mentioned that Shirley is great and very efficient and she will find the apartment for me. And indeed Shirley was very helpful, she listen to my needs and understands the situation and the apartment search. When we visit the first apartment together, it was directly a match. She totally understands what I am looking for, and it was very helpful she is very informative and most important for me is feeling the trust. I much appreciate her transparency and support and the process went very professional and well organized. I definitely will recommend Shirley to my friends and environment. Thank you very much :)!

...Andrea has been an absolute delight to work with. She is not only very friendly but most importantly understands the requirements of her clients very well. From the moment we discussed my move [to Hong Kong] I instantly felt reassured that the stressful process of finding a place to call home was going to be easier than I anticipated (I even cancelled the vast number of other agents I was planning on working with). No requests seemed too hard. This includes my request to view a total of 28 properties in one day to being happy to secure the handover on a Sunday. She is extremely responsive, personable and honest. The OKAY.com product is outstanding and with a strong technology focus you do stand out. However as with all service industries it is the people that make the experience hassle free. I will be happily recommending OKAY.com and specifically Andrea to anyone I know relocating to HK.