Yue Hei Yuen 裕熙園

A friend recommended Jayde as we desperately needed a new apartment to cater to our growing family, and were unable to find anything suitable on-line. After briefing Jayde on our specific criteria, she was quick to show us places that – to our pleasant surprise - matched what we were looking for. We con-currently put in offers on the second and third places Jayde showed us, and were impressed with he professionalism. We were particularly impressed by the fact that Jayde rigorously negotiated both apartments, even though the agency structure for one of the apartments meant her fee would be considerably reduced. She still put our best interests first. The settlement process and apartment move were also smooth as Jayde ensured all aspects were thought of and addressed. We would happily recommend Jayde and am thankful to her for the whole process.

Flo was assigned to assist my family and me in finding a new home in Hong Kong. As I was coming from the US I had a lot of questions and needs in order to ensure my family would be comfortable and happy. Flo went above and beyond, showing me a wide variety of options over the span of two trips to Hong Kong. She never hesitated, never said no, spent whatever time was necessary and provided lots of local anecdotes and information in the process. She even bonded with my 8 year old boy and gave us a tour of the flower and bird markets in Mong Kok! In summary, we are now happily ensconced in a new flat and Flo made it all possible, right down to setting up our utilities. We couldn’t have asked for a better initial contact in Hong Kong.

Would just like to give commendation to her assistance with our house search. Given how challenging it is in looking for a new house, what with our busy schedules and having a very active little girl as well, Ingrid really made it seamless by providing us organized tours of our prospects, accommodating us on our time, and doing the liaising with the landlords on our behalf in terms of negotiations on pricing, as well as providing inputs on what needs fixing and such. We surely wouldn't have been able to do it in such an easy and timely fashion without her help, so we would like to give thanks to her and to OKAY for the OKAY services. And did I say she is great with kids as well? Again, thank you and will not hesitate to recommend her services in the future!