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Melanie was friendly and prompt and provided properties based on my requirements.
4.9 / 5.0
From the very first inquiring about availability to her most recent email today finalizing lease agreement and confirming completion of stamp duty, Francesca has proven to be consistently professional, responsive and accommodating while doing so in a friendly and easy going manner. Although most of the time in these situations agents tend to prioritize tenant interests over the landlord, I felt that Francesca was fair and impartial in representing both parties. I appreciated her candor in describing the nature of the tenant in unbiased terms so that I could make the best decision possible without actually having met them. In the end, the information garnered from that discussion regarding the quality of the tenant not only held true, but in fact exceeded my expectations. Needless to say, my experience with Francesca was very positive and yet another reason why Okay.com will be my first point of contact whenever I need help with something real-estate related in the future.
5 / 5.0
I've always found moving house very stressful, but working with Amelia meant this was my smoothest move to date. She arranged viewings one day after we first connected, and my new lease was signed just two days later! She negotiated well on my behalf to secure a more favourable deal. She also arranged the movers for me. This was a huge bonus, as otherwise I would have had to wait longer to secure an appointment. She was very thorough in noting any defects in my new flat. Amelia also organised the transfer of utilities to my name which was another huge help in the run-up to moving day. I have been in my new place for a week now and am very happy here. I strongly recommend working with Amelia: she minimised the stress in the entire process and in addition to being an absolute professional, was very fun and easy to work with.