Stephanie knows the market well, thinks from our point of view, understands our preferences very well and selects houses for viewing accordingly. She is always responsive, timely and proactive without us feeling pressured. She is also honest with her analyses of the pros and cons of the houses. So we have developed good and well-rounded perspectives in our decision-making. She treats her clients as friends and goes beyond the call of her duty to be helpful for her clients. For example, she would help recommend helpers, good restaurants, stores and other tips for living around the area. She is definitely a go-to person not only for our house hunting but also for settling down in the area.
5 / 5.0
Vincent struck us as one of the most friendly, resilient and knowledgeable personality there is amongst the plethora of Estate Agents available in Hong Kong. He was able to understand out complex needs very quickly and provide a level of customer service that made all the difference to us. Despite setbacks aplenty around the many flat visits that we made, Vincent kept us on track whilst keeping a good sense of humour about it all - until we finally found the perfect place to call home!
4.8 / 5.0
Mr. Olivier DE SALES
I strongly recommend Helena for her attitude, professionalism, and attention to detail to both people looking for a home or good tenants/buyers. She is definitely the best I have worked with.
As a landlord who has a flat in HK but living elsewhere, having met and worked with Helena to rent out my flat is a wonderful blessing. From day one, she has been super responsive and professional. The process of working with her starts with finding the right tenant. Afterward, she worked around the clock to help with contract arrangement, stamp duty, flat inspection, handover, etc. All of them require smooth communication, a heart for details, and work with time differences (my time zone is 8 hours behind that in HK). Helena is always proactive in attitude and extremely thoughtful in all aspects. She is a natural problem solver who is always ready to go the extra mile to help her clients. That is just such a blessing for me who is trying to overcome challenges managing a flat remotely.