ACTS Happy Valley 跑馬地ACTS

Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?

Jayde worked with me for the first time in October 2014. She referred a tenant from the UK who had come to work in HK and we managed to reach an agreement on the same day of the initial viewing due to her professionalism in the negotiation process. In February 2016, I appointed Jayde and OKAY.com as the sole agent for leasing another one of my properties as a result of the excellent experience I had received in the past. Once again I was impressed by the quality of tenants, speed and professionalism of Jayde’s service, with another agreement signed within a day of viewing. I am sure we will continue to work with Jayde in the future due to the fantastic combination of her skills and the broad client base of her company.

Jack went above and beyond to help me with my flat including fixing up windows, etc. Would definitely work with him again when I look for an apartment in the future.