The Royale Phase 3 - Skypoint Royale 帝御 ‧ 嵐天

FIVE STAR SERVICE! Gertrude was absolutely AMAZING! I couldn't have wished for a better agent! I have lived in America, Germany, Sweden, and Denmark, and it is safe to say that Gertrude went far and beyond with what I expect a housing agent to do. In fact, Gertrude was almost more of a relocation agent. Not only did she find me the best fit apartment, she offered concerns on places that she felt were not a safe choice, showed me around my neighbourhood of interest, was flexible with meeting times, provided numerous must-know tips of living in HK, and assisted in securing and setting-up some basic furniture prior to my move in. And, of course, Gertrude was SUPER friendly - absolutely an awesome person. Even after the contract was signed, Gertrude checked in with me multiple times to be sure all was well. I am certain I have missed a few compliments here. I will most definitely return to OKAY for my next flat search, and will request and insist that Gertrude be my guide.

Thank you for your hard work in helping me finding a perfect home for us. We had visited so many flats with different agents but you were simply the best! You were very punctual, professional, polite and helpful! You closed the deal even with our special conditions(pregnancy, late start rental date etc.) I am sure you have put a lot of hard work to make this contract possible! We can’t be more grateful and we really appreciate your help and profession! I would give you 20/10 if there is a scoring system! I would definitely recommend you to my friends and family. Lastly, Thanks for making my house hunting journey so smooth and efficient. Btw, I appreciate you are so well dressed even on bright sunny days! This is that tiny thing that makes the difference!

Very professional, well versed on the background of every area and property viewed, selected properties that matched our criteria and Andrea has endless patience with undecided clients. She does not use pressure tactics to force a sale, which is a rare plus and she is always available on her phone.