The Hazelton 榛園

Having just moved to HK from London, my company put me in touch with Flo at OKAY.com which was such a blessing, especially after some of the stories I had heard of agents in HK. From the very start of the process until completion Flo was nothing less than exemplary. She managed very early on to realise exactly what I was after, and filter the viewings appropriately. Anything that needed signing etc she would bring to my office, she just made the process so easy. I really can’t recommend her enough, and anyone lucky to get Flo as their agent will soon think the same I’m sure.

I would like to express my sincere appreciation for Janis, our real estate agent who assisted us in finding a rental place. Her dedication, proactive approach, and exceptional problem-solving skills made our experience truly outstanding. Janis's commitment to addressing any issues that arose during the process was commendable. She went above and beyond to ensure our needs were met and negotiated the best possible terms for us. Without a doubt, Janis is the best agent we have ever encountered in Hong Kong. We are grateful for her professionalism and expertise, which made our search for a rental place a smooth and successful journey. Thank you, Janis, for your outstanding work!

Sonam was absolutely fantastic in helping me find home in Hong Kong. First, she is pleasant, balanced and reliable. She does not just communicate for sake of winning business but genuinely tries to understand client’s situation and circumstances, and then customises suitable viewings. She has the domain knowledge and understands the local nuances, which definitely helps in case of an expats. She is quick, communicates effectively and shares her views, often highlighting cons of why a place may not suit despite client going ‘Wow’ at first glance. She is thorough on documentation, commands good understanding of tenancy agreement and market nuances. More importantly, she is very good at negotiating with the landlord/agent, provides counter points and alternatives and strives to work in my/tenants best interest. I found Sonam to have the best interest of the client and would recommend potential tenants to request her help in finding their new home in Hong Kong.