The Balmoral 承峰

We have been extremely impressed with the way Stephanie has handled the marketing and promotion of our house in Clearwater Bay. Stephanie kept us in the loop with updates on client visits and feedback both from her clients and with her own creative ideas as to how we could improve the property for future tenants. With an extremely efficient and courteous approach. we felt Stephanie made the house a priority and offered first class attention to detail and client service. Following a fallow period using other agents, Stephanie and OKAY.com generated a high footfall of potential clients and we found excellent tenants in a short period of time. We would have no hesitation in recommending Stephanie to anyone else looking, as a tenant or owner. Stephanie also introduced us to a local Management Agent who is now looking after the property on our behalf and proving to be a very welcome resource.

I strongly recommend Helena for her attitude, professionalism, and attention to detail to both people looking for a home or good tenants/buyers. She is definitely the best I have worked with. As a landlord who has a flat in HK but living elsewhere, having met and worked with Helena to rent out my flat is a wonderful blessing. From day one, she has been super responsive and professional. The process of working with her starts with finding the right tenant. Afterward, she worked around the clock to help with contract arrangement, stamp duty, flat inspection, handover, etc. All of them require smooth communication, a heart for details, and work with time differences (my time zone is 8 hours behind that in HK). Helena is always proactive in attitude and extremely thoughtful in all aspects. She is a natural problem solver who is always ready to go the extra mile to help her clients. That is just such a blessing for me who is trying to overcome challenges managing a flat remotely.

Tremendous follow up on every aspect. Amelia worked hard to find an apartment that suits us well. We are very glad to have her as our agent!