Taikoo Shing - Tung Hoi Mansion 太古城 - 東海閣

Efficiency, friendly, totally understand what I need

I strongly recommend Helena for her attitude, professionalism, and attention to detail to both people looking for a home or good tenants/buyers. She is definitely the best I have worked with. As a landlord who has a flat in HK but living elsewhere, having met and worked with Helena to rent out my flat is a wonderful blessing. From day one, she has been super responsive and professional. The process of working with her starts with finding the right tenant. Afterward, she worked around the clock to help with contract arrangement, stamp duty, flat inspection, handover, etc. All of them require smooth communication, a heart for details, and work with time differences (my time zone is 8 hours behind that in HK). Helena is always proactive in attitude and extremely thoughtful in all aspects. She is a natural problem solver who is always ready to go the extra mile to help her clients. That is just such a blessing for me who is trying to overcome challenges managing a flat remotely.

We want to pass our gratitude to Kim for her wonderful assistance in securing a rental property for my family. We are appreciative of the extra effort she made in understanding our needs answering hundreds of questions we had and generally pointing us in the right direction on a suitable area to live. The other aspect that we valued was her ability to manage our expectations and provide transparency around the tenancy process. It meant that we didn’t have any surprises to deal with along the way. We will be sure to recommend her to any friends/colleagues that may relocate to Hong Kong and will also reach out to my HR team to recommend her services for internal transfers to Hong Kong.