Taikoo Shing - Heng Tien Mansion 太古城 - 恆天閣

I am writing to you about my outstanding experience with Joanne Cheung. Joanne has been a Godsend! I needed to relocate to Hong Kong for work. Thanks to her guidance, patience, tenacity, and consummate professionalism, I was able to secure the MOST beautiful apartment in all off Hong Kong!! She took care of vital communications to the landlord to ensure I would succeed. She took videos, answered dozens of my questions. She was available morning, noon, and night. She went so above and beyond. Her work effort is unparalleled. You have an incredible colleague in Joanne Cheung. I work with hundreds of professionals globally. She deserves to hold a very high position at the agency. She should train others and take very high commissions. She is truly special. I am exceedingly grateful for her time and effort. I will recommend her and Okay.com to ANYONE who is looking for property in Hong Kong.

Kim was extremely patient and incredibly helpful throughout our home search process. She even went above and beyond the call of her job by letting our little one use the bathroom in her house for an emergency stop! Her knowledge of the area is supreme and she also saved us valuable time by already knowing places extremely well or viewing them ahead of time and providing valuable feedback. We will definitely recommend Kim to any of our friends when they are looking to move - and not just for the Clearwater Bay and Sai Kung area but for places in general. We sincerely thank her for all of her help and time and we look forward to getting in touch with her when we are ready for our next move.

We recently moved house within Clearwater Bay and approached Kim to help source an appropriate property for our large family. From the outset Kim was friendly, easy to approach and instantly available when we texted or called with queries. She was prompt in finding suitable properties for us to view and we had the impression she was being very honest with us, an unusual trait with many other real estate agents. It was something we very much appreciated. Every query we had, from selecting the property, to second viewings, to questions about appliances and so forth, was promptly and professionally dealt with. She ensured the whole signing process ran incredibly smoothly despite us being abroad at the time we were trying to prepare cheques and finalize paperwork. She really went above and beyond the call of duty and we are very grateful to her for all her tireless efforts. We wouldn't hesitate in using Kim and OKAY.com again.