Starlight Garden 星輝苑

Jane knows the HK market very well and was an excellent judge of the types of places I was interested in. This means I didn't waste time and I didn't need other agents. Jane was very warm and friendly and very professional. She was always at a viewing ahead of time and had already looked at the place in detail. I hate to be competing with the agent to look! Jane left me to view in peace and then had lots of pointers afterwards to help me assess suitability. She also made room plans for me of the flat I was interested in and this was very helpful. Jane had good knowledge of negotiating and how different landlords are open to different types of offers. This was very helpful. I would thoroughly recommend Jane.

Nina showed us several potential places upon our first exploratory trip to Discovery Bay, quickly learning what we, as newbies to Hong Kong, found important in a potential apartment. In the 6-month period between our visit and effective move, Nina informed us on all available premises that met our standards - with each proposition being a real potential hit. As we have two young children we were unable to fly back out to HK to sign the rental contract but Nina helped us through all the formalities while we were on the other side of the world - including a real-time video tour for our final selection. When arriving in Discovery Bay, we had more assistance than one could imagine, the water, gas and electricity were arranged, and Nina was awaiting us with her super golf cart to help us get our luggage to the apartment. Even today, 4 months later, Nina is still there for us in case there are any issues. She has been a real force that takes the headache out of moving.

We had a fantastic experience with Kiara, she listens well and is detail oriented, very efficient, so the level of professionalism was what stood out about our experience working with Kiara. She was able to find us our home in a very short time, and did more than she needed to with regards to the process of negotiation, checking of apartment and handover. We were very satisfied with OKAY because of her.