I’d like to share my experience with Daphne, my housing agent. In short, It was truly pleasant to work with Daphne. She took every effort to help from find flats, check the room status, resolve issues and get the contract done. Actually, I had an issue on the refrigerator in the new apartment which I think it’s caused by miscommunication between landlord and his agents. I never expected this kind of situation so I had no idea how to solve the issue. I was very worried if I could continue the agreement because landlord’s agent was just trying to avoid the situation. But Daphne tried very hard to reach out to the landlord’s agent and solve the issue. She was willing to take the responsibility on what she did nothing wrong and convinced landlord and his agent to share the responsibility.
I moved to the new apartment last week and my family are so happy with new apartment. It would not have been possible to get the TA signed without Daphne’s help. I would like to take this opportunity t
5 / 5.0
Mr. Jun LEE
Director - Group Digital Platforms and Innovation
Max was very professional and helpful. She made a big effort to clarify and fulfill my needs, allowing me to make a concerted decision to see only apartments I really liked. Max was also very proactive and replied immediately if I had anything to ask. Communication was super easy, not only because she speaks perfect English but also because she is really easy going and a very nice person! I highly recommend Max for anyone who wants to get the best possible real estate agency service in Hong Kong. Thank you once again Max for finding a dream apartment for me!